1. Payment Processing

Hangandshut accepts payments through Stripe, our payment processing provider. Payments are processed in accordance with the applicable payment procedures and terms.

Customers do not need to sign in to a Stripe account to complete a payment through the standard checkout process. Available payment options are displayed at checkout.

2. Accepted Payment Methods

Depending on availability at checkout, we accept:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Other supported electronic wallets

The payment methods available to each customer may vary according to the checkout options and payment eligibility.

3. Billing Descriptor

Transactions made through our website may appear on your bank or card statement with the billing descriptor HANGANDSHUT.

Please retain your order confirmation for reference. If you need assistance identifying a transaction associated with an order, contact us using the details provided below.

4. Payment Monitoring

Stripe processes payment transactions and applies its own payment risk assessment and transaction monitoring procedures, which may include the review of unusual transaction activity.

Payments may be subject to additional checks or declined in accordance with applicable payment procedures. These processes support the handling of payment transactions but do not eliminate every possible payment risk.

Customers should provide accurate checkout information and review their order details before confirming payment.

5. Personal Data and Privacy

Hangandshut handles personal data in accordance with applicable Singaporean data protection requirements and relevant European data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

Payment-related information may be processed by Stripe as necessary to complete transactions and support related payment operations. Stripe may act as a data processor or an independent data controller, depending on the relevant processing activity.

For further information about the collection, use, disclosure and retention of personal data, please refer to our Privacy Policy.

6. Cookies and Consent

Our website uses a cookie banner to manage cookie preferences.

Essential cookies may be used where necessary for core website functions. Non-essential cookies, including analytics or advertising cookies where used, will only be activated after you select “Accept” on our cookie banner, in accordance with applicable consent requirements.

You may review your preferences through the available cookie settings. Further details are provided in our Cookie Policy.

7. Payment Enquiries

If you have a question about a payment or need help identifying a transaction, please contact us by email. Include your order reference where applicable, but do not send your full card number, card security code or account password.

We aim to respond to payment enquiries within 24–48 hours. Response times may vary during weekends, public holidays and periods of high enquiry volume.

8. Contact Information

Brand: Hangandshut
Email: control@hangandshut.com
Company Name: [XXX]
Registered Business Address: [XXX]
Telephone: [XXX]

Thank you for choosing Hangandshut.